How to become a mystery shopper

How to become a mystery shopper

Do you ever dream of a side hustle that not only puts extra cash in your pocket but also adds a dash of excitement to your routine? Look no further – the world of mystery shopping awaits! With over 350,000 shoppers in our thriving community, now is the perfect time to join and start boosting your spending money. In this blog, we’ll unravel the mystery behind mystery shopping and guide you on how to become a mystery shopper.

What is a mystery shopper?

Becoming a mystery shopper is your ticket to experiencing the best of both worlds – acting like a regular customer while evaluating the customer service provided by a company or organisation. The thrill lies in the variety of tasks, including phone calls, emails, letters, website assessments, face-to-face visits, and even home visits. The possibilities are endless!

Who can be a mystery shopper?

The beauty of mystery shopping is that it’s open to everyone, aged 18 and above. While most assignments are UK-based, we occasionally have opportunities in other countries too. 

“Do you really mean anyone? I have accessibility needs. Can I still do it?”

Absolutely! Your perspective is valuable, and we welcome individuals who want to make a difference in customer service across the UK. In fact, we actively encourage individuals with accessibility requirements to sign up, as many clients seek shoppers to test specific services, contributing to the improvement of inclusivity and access for all.

What do I need?

All you really need is yourself, internet access and a smartphone comes in handy! For some mystery shopping tasks, you might need special equipment like covert video recording, but no worries – we can hook you up with discounts on those items, and the extra shopper pay makes it totally worth it. Don’t worry about qualifications either – while you don’t need any, we might ask you to take one of our awesome in-house certifications. They’re designed to give you a deeper understanding of the tasks, making the whole process from assignment to payment as smooth as can be. 

 How much will I get paid?

The shopper fee varies based on the tasks assigned and ranges from about £4 to £100+! Plus, each month, our teams recognise exceptional shoppers who go above and beyond, rewarding the lucky shopper with a little “thank you” from us! We strive to process all payments within 28 days of assignment completion, delivered conveniently via BACS.

How do I sign up?

Signing up is quick and easy. All you need to do is create a Shopper profile on our ‘Mystery Shoppers Ltd Mobile’ App or our website. Once you’ve done this, you can start looking for assignments straight away.

Happy Shopping!

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