Getting Started: Your Guide to Mystery Shopping Certifications

If you’re eager to dive into higher-paying assignments and expand the field of available assignments you can apply for, then you’re in the right place. Let’s explore how our Certifications can unlock a whole new level of mystery shopping for you.

Our Shopper Certifications are short, “quiz like” forms and act as your golden ticket to a broader range of assignments and greater earning potential. The more certifications you earn, the more doors will open to exciting mystery shops. Plus, we get in touch with certified shoppers first when it comes to allocating certain assignments, giving you a head start in the field!

So, how do you get started?

First things first, make sure you’re signed up with us as a mystery shopper. If you haven’t already, creating an account is quick and easy. Just head over to our Shopper Portal Performance Improvement Specialists – Mystery Shoppers Ltd ( and get started!

Once you’re logged in and have filled in your profile information, check out what’s available on our Available Assignments page. After that, it’s time to up your game by completing some Certifications!

With our Certifications, it’s all about finding your perfect match – think of it like peanut butter and jelly, or yin and yang! Take, for example, the ‘Become a Specialist Charity Fundraising Shopper’ Certification. Once you’ve got that under your belt, you’re free to dive into as many charity mystery shops as your heart desires!

And if video mystery shopping is more your thing, we’ve got you covered with our Video Shopper Panel Certification which will open up the door to our highest paying assignments. 

Each Certification may involve a set of questions or a test activity, such as recording. Don’t worry, you’ll have the chance to review and edit your answers before submitting. And if you don’t pass on your first try, no problem! You can retake the Certification until you succeed.

How long does it take to complete them?

Typically, Certifications take no more than 10-15 minutes to finish, depending on the type.

Now, you might be wondering, are these Certifications necessary?

While they’re not required for every assignment, they can be essential for certain mystery shops, and when you click ‘apply’ you might be asked to complete one, like video mystery shops. Certifications ensure you’re fully prepared and ready to deliver quality feedback. They also help us to learn more about you, so that when we have specialist assignments, we know who to contact first. For example, sometimes we need business owners to complete mystery shops for us, that’s why we have our ‘Business to Business (B2B) Enquiry Panel’ Certification.

But it’s not just about completing assignments; it’s about making a difference too!

Did you know we have a specialised panel of shoppers dedicated to testing the accessibility of our clients’ locations? By providing feedback, we help businesses become more inclusive to those with various disabilities, from mobility and hearing impairments to hidden disabilities like dyslexia. Joining this panel is your chance to contribute to positive change across the UK.

If you’re interested in accessibility testing mystery shops, Robyn and the team are here to support you every step of the way! Reach out to Robyn at or give her a call at 01409 377982 for guidance and assistance.

Need some help? 

If you ever find yourself stuck or have any questions along your mystery shopping journey with us, don’t hesitate to contact us at or head over and join our Facebook Group Mystery Shoppers Ltd- Available Assignments | Facebook to connect with over two thousand other like-minded shoppers.

For more tips and advice on mystery shopping make sure you follow us on social media.





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